*Christmas 2023 - Extended Returns* We've extended our returns policy for Christmas 2023. Orders placed between 1st December 2023 and 18th December 2023 can be returned up until 15th January 2024 for a full refund back to your original payment method.
We are happy to accept returns on any garment that is unworn and still fitted with all the tags, as long as they are returned within 21 days of being received. Anything returned that has been used, damaged, marked or without the tags will not be accepted and will be shipped back to you. You are responsible for the cost of return shipping via any courier of your choice. Please use a reliable shipping method with tracking to ensure the safe return of the item. If the full shipping cost is not paid, we will not fund the rest and we will not receive the parcel.
We do not put return slips in our box to save to paper. If you would like to return or exchange anything, please use our Returns Portal.
Please make sure you clearly indicate which items you are returning and specify if you would like to exchange or refund the item and the reason for return/exchange. If you would like to exchange an item, please make sure you let us know the size you would like to exchange it for.
If there are any items that are not eligible for a refund, we will make sure this is clear before you complete your purchase.
If your items are returned after the 28 days of the order date, unfortunately we are not able to accept them and they will be shipped back to you.
17 Stirling Road